15 May

Medical Call Center Support Remote Social Email Calls Jobs Vacancy in Kderm New York

Position
Medical Call Center Support Remote Social Email Calls
Company
Kderm
Location
New York NY
Opening
15 May, 2018 10 days ago

Kderm New York urgently required following position for Medical Call Center Support Remote Social Email Calls. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Medical Call Center Support Remote Social Email Calls Jobs Vacancy in Kderm New York Jobs Details:

Call Center Indeed Post
We are hiring a call center support team of 4 specialists with availability 24/7 365 days a year. Our main requirement is ability to respond to calls, consults, emails, and social inquiries with less than a 10 minute wait time. The responses are scripted and we are a very busy clinic who needs the right staff to make sure consults and patients are properly responded to. The goal is to increase total scheduled appointments, total facetime consults scheduled, and consult forms filled.

Agent will be responsible for managing patient calls to schedule, pre reg and verify patient insurances.

They will handle 50-75 calls, 50-100 consult emails, and 20-100 social inquiries per day.

Not only will they be handling the scheduling and pre reg, they must be able to transfer calls and understand how to handle all inbound calls.

Must learn different terminology and procedures, they would prefer that as it may be difficult and more of a learning curve if someone never worked in that type of an office before.

Job Types: Full-time, Part-time, Temporary, Internship, Contract, Commission

Salary: $10.00 to $12.00 /hour

Experience:

  • Call Center: 1 year


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