16 May

Call Center Customer Service Rep Jobs Vacancy in American Residential Services Laurel

Position
Call Center Customer Service Rep
Company
American Residential Services
Location
Laurel MD
Opening
16 May, 2018 7 days ago

American Residential Services Laurel urgently required following position for Call Center Customer Service Rep. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Call Center Customer Service Rep Jobs Vacancy in American Residential Services Laurel Jobs Details:

CUSTOMER SERVICE REPRESENTATIVE

Laurel, MD

Full-time Opportunity

Hours are Monday - Friday, 11:30am - 8pm, plus 1 weekend per month, Sat - 8 am - 5 pm & Sun 8 am - 3 pm.

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

Job Requirements
What You Need to Succeed and Grow with the Pros

Required Credentials:
Ability to thrive in a fast-paced environment.
A strong degree of self-motivation to provide exceptional customer service.
Demonstrated listening and verbal communication skills.
Proven ability to meet and exceed set goals.
Receptivity to continual coaching and feedback designed to help you succeed.
Experience gathering customer information and keying it into a computer.

Preferred Credentials:
Service-industry experience.
Call-center or customer service experience.
Bilingual English/Spanish fluency.
Willingness and ability to work evenings and weekends.
How We Reward Your Professionalism

Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company match. In addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow Foundation™.

Apply Your Skills to the Best in the Business.

Join our winning team and apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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