22 Sep

Travel Agent Tour Customer Service Jobs Vacancy in Palace Tours Miami

Position
Travel Agent Tour Customer Service
Company
Palace Tours
Location
Miami FL
Opening
22 Sep, 2017 30+ days ago

Palace Tours Miami urgently required following position for Travel Agent Tour Customer Service. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Travel Agent Tour Customer Service Jobs Vacancy in Palace Tours Miami Jobs Details:

Palace Tours is seeking experienced Travel Agents to work at our Miami location. Must have excellent customer service skills with great communication skills and eager to learn about new destinations and tour products; experience in travel reservations and tour operations is a plus.

With over 30 years of combined experience in the travel industry, Palace Tours takes pride in excelling as a premier leisure experience company based in the United States. We offer a wide variety of exciting luxury tours in Spain, India and Latin America that reflect our quality of service, our values, and our commitment for achieving perfection in travel.

Job responsibilities include:

Providing EXCELLENT Customer Service to the clients over the phone and email.

Learning about the tour products and destinations offered by Palace Tours.

TRAVEL to the destinations we sell to learn about our product portfolio and add value to the offers.

Sharing the knowledge about tour products with the clients and other colleagues in the offices.

Handling all aspects of work associated with making tour and hotel reservations.

Communicating with back office(s) to get results for client files.

Answering client inquiries via e-mail and telephone on a daily basis.

Providing excellent customer service to our clients.

Requirements: Must have excellent customer service and communication skills.

Must have excellent followup skills and positive attitude.

Must be highly computer-savvy and proficient in a Windows environment. Must have excellent written English communication (Verbal and Written) skills.

Verbal and Written SPANISH communication skills REQUIRED

Must be able to learn quickly in a fast-paced office environment, and work efficiently and effectively.

Knowledge Europe or Latin American tourism products is a PLUS.

We offer a good salary with incentives as well as opportunities to join FAM Trips to the destinations we sell.

Please visit our web site at http://www.palacetours.com for more information about our company and our tour packages.

Candidates will be required to travel to Princeton NJ for training for 2 weeks.

Job Type: Full-time

Required education:

  • Associate

Required experience:

  • combined: 2 years

Required language:

  • Spanish


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