14 Jan

Work Home Social Media Moderator Jobs Vacancy in Sutherland Work at Home

Position
Work Home Social Media Moderator
Company
Sutherland
Location
Work at Home
Opening
14 Jan, 2018 30+ days ago

Sutherland Work at Home urgently required following position for Work Home Social Media Moderator. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Work Home Social Media Moderator Jobs Vacancy in Sutherland Work at Home Jobs Details:

Job Description

Do you have a passion for social
media? Are your communication skills top notch? Are you experienced with
moderating multiple social platforms?

If so, we need you!

Please note that this position is temporary and 100% work-from-home
to the right candidate in the San Diego county, California area. Candidates
outside of this area are not eligible to apply.

Sutherland’s Work-At-Home Social
Communities and Content team is looking for an Online Community Representative
to help manage and moderate our on-domain and off-domain communities. The
Online Community Representative will work closely with the Online Community
Manager, focusing primarily on providing superior social support and
implementing community related content for the organization.

Your main job responsibilities

include:
Day-to-day moderation of Facebook, Twitter, Pinterest,
Youtube, Google +, Yelp, our onsite community, and anywhere our client has or
develops a social presence
Identify potential social media influencer partnerships
Report potential issues, risks, and concerns that arise
socially
Work with internal stake holders to improve the flow of
information/content
Assist Community Manager with contests and prize
fulfillment
Request updates to social documentation as needed
Management of our Tribal Knowledge Base articles
Triaging of customer support level inquiries

This position requires a high
level of dedication and flexibility, as with most things on the internet,
adaptability and quick thinking are crucial to the health of online
communities. You may be asked, at any time, to jump online for off-hour
assistance. As a Community Representative you can expect to be the first line
of defense for most issues that arise, which means, the ideal candidate will
need to maintain a thick skin and a professional, but neutral, stance when
engaged.
Qualifications
To be eligible for this position,

you need:
A home office in San Diego county, California
A high school diploma or GED
Basic PC keyboarding skills, basic Microsoft Office
experience (Outlook, Word, Excel)
1-2 years of experience in a related field such as online
moderation, social media, or customer support
Excellent written and verbal communication skills
Keen ability to problem solve and think on your toes
Strong knowledge of social media platforms
Some knowledge of social media analysis tools (i.e.
Radian6, Oracle SM)
Ability to self-manage and self-motivate
Meticulous attention to detail

During this temporary
assignment from the end of January through approximately the end of March, you
are required to work the following days and hours.
Sunday 9AM – 6PM PST
Monday 10AM – 7PM PST
Tuesday 10AM – 7PM PST
Wednesday OFF
Thursday OFF
Friday 1PM – 10PM PST
Saturday 1PM – 10PM PST

Working
from home is easiest when you are equipped with everything that you need! You

must have:
Excellent Internet connectivity: Access
speeds of 1 Mbps upload and 5 Mbps download – the faster the better! *Wireless
and/or satellite Internet Service Providers are not compatible with our
systems. Productive work environment: In-house
network, and a hard-wired Internet connection capable of continuously
supporting outstanding call quality and high-speed response rates. A quiet and
distraction-free, secure place to work. A computer with: 1.6 Ghz Dual
Core processor (the faster the processing environment, the better) 2 GB RAM 10 GB
available hard drive space One or more
available USB ports (2.0 or greater) Sound/audio
support Windows 7,
Windows 8, Windows 8.1, or Windows 10
Sutherland is a drug free workplace, including our
work-from-home positions.


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