11 Dec

Dispatcher Customer Service Representative Jobs Vacancy in Plumbing Drain Llc Baltimore

Position
Dispatcher Customer Service Representative
Company
Plumbing Drain Llc
Location
Baltimore MD
Opening
11 Dec, 2017 30+ days ago

Plumbing Drain Llc Baltimore urgently required following position for Dispatcher Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Dispatcher Customer Service Representative Jobs Vacancy in Plumbing Drain Llc Baltimore Jobs Details:

Job Summary

* Take incoming Customer Calls professionally.

* Schedule and coordinate all service calls as calls are received

* Dispatch Service Technicians.

* Respond to all messages left overnight

* Follow up on all pending and recommended work with Customer utilizing the pending work log

* Forward list of parts used by technicians to warehouse for truck restock

* Order parts for technicians as needed

* Prepare paperwork for all manufactures warranty parts

* Write an estimate as needed

* Record all works income and expense in the system

* File a claim for Home warranties and Insurance as needed

* Reply all reviews

* Respond to Complains professionally

* Report daily/weekly activities to Owner

Job Type: Full-time

Salary: $11.00 to $13.00 /hour

Required experience:

  • Dispatch and Customer Service in Plumbing Office: 2 years


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