13 Jan

Customer Service Representative Bohemia New York Part Time Jobs Vacancy in Paraco Bohemia

Position
Customer Service Representative Bohemia New York Part Time
Company
Paraco
Location
Bohemia NY
Opening
13 Jan, 2018 8 days ago

Paraco Bohemia urgently required following position for Customer Service Representative Bohemia New York Part Time. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Bohemia New York Part Time Jobs Vacancy in Paraco Bohemia Jobs Details:

Customer Service Representative (Part Time)

Bohemia, New York

Scope of the Role includes:

Our customer service representatives are brand ambassadors to Paraco Gas providing memorable, positive and engaging customer support. The customer service representative position is responsible for providing customer service assistance to current and prospective customers. This position reports to the Customer Service Manager.

You will build genuine connections with Paraco customers listening, anticipating needs and offering solutions. As an integral member of the Paraco family you will bring your positive work ethic to deliver a great customer experience engaging with Paraco customers providing clear and concise information with a goal of ensuing effective resolution of product and service issues.

Essential responsibilities will include:

  • Handling incoming calls in a calm, pleasant manner with a focused commitment to achieving customer satisfaction.
  • Using your product knowledge and effective listening skills to address and to resolve customer issues.
  • Handling customer complaints in a calm & professional manner.
  • Ability to analyze call to offer proactive solutions based upon information with follow-up when necessary.
  • Communicating clearly and professionally while documenting each call.
  • A strong work ethic with a team-player mentality.
  • Speaking effectively to residential and business customers and vendors.

We're looking for the following abilities and skills:

  • High school diploma or general education (GED) required.
  • One year related customer interaction experience and/or training.
  • Punctuality and dependability arriving on time evidencing a willingness to learn and grow.
  • A strong work ethic with a team-player mentality.
  • Ability to speak effectively with residential and business customers and vendors.
  • Reading, comprehending and explaining documents including instructional and procedural manuals.
  • Adding and subtracting, multiplying and dividing in all units of measure and computing percentages.
  • Basic desk-top systems: Microsoft Office, 10-key calculators and data entry skills.
  • Bilingual speaking proficiency preferred: Spanish/English preferred.
  • Currently available shift:
  • 8:00AM to 4:30PM Saturday, Sunday
  • 9:00AM to 5:30 PM Monday (Optional)
  • Additional hours may be necessary depending upon call volumes.

Paraco Gas proudly offers our colleagues exceptional benefits including but not limited to medical, Rx, Vision and Dental, a 401(k) plan with company match, paid time off, company holidays, tuition reimbursement, uniforms, propane discounts & more.

Paraco Gas Corporation is the largest privately held propane marketer in the Northeast. As a local, family-owned company entering our 50th year in the propane industry, we are proud to be recognized as the 13th largest propane retailer nationally (LP Gas Magazine Survey 2017). What sets Paraco Gas apart is our professional services team, our extensive fleet and our unparalleled supply availability all of which enable Paraco to provide customers with safe and dependable energy services.


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