15 May

Help Desk Analyst Jobs Vacancy in Retail Technology Group Fenton

Position
Help Desk Analyst
Company
Retail Technology Group
Location
Fenton MO
Opening
15 May, 2018 12 days ago

Retail Technology Group Fenton urgently required following position for Help Desk Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Help Desk Analyst Jobs Vacancy in Retail Technology Group Fenton Jobs Details:

Utilize your RESTAURANT EXPERIENCE in your NEW CAREER PATH!

Looking for individuals with excellent Customer Service skills!

Restaurant Support Desk Analyst

Responsibilities:

  • Help desk support for nationwide hospitality industry clients
  • Technical support for on-site technicians and installers
  • Maintain detailed logs of problems and resolutions to update knowledge base
  • Communication with clients regarding ticket status
  • Processes and procedures constantly evaluated and adjusted to best meet the customer's needs

Attributes:

  • Effective communication and organizational skills
  • Exhibit excellent customer service skills
  • Critical thinking and problem solving skills
  • Applicants must work well in a team environment
  • Comfortable in a high-paced environment

Experience is a plus but, we are willing to teach you:

  • Knowledge of various Microsoft Operating Systems
  • Computer hardware repair knowledge
  • Familiar with network configurations and connectivity issues
  • Remote connectivity applications
  • Phone support skills
  • Point of Sale knowledge a plus

Requirements:

  • Schedule flexibility to meet customer needs
  • Valid driver's license
  • Pre-employment drug screening and background check

Starting pay $12/hr

We are an EEO/AA employer - M/F/D/V.


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