Quality Outreach Coordinator Partners For Kids Jobs Vacancy in Nationwide Children Hospital Columbus
Nationwide Children Hospital Columbus urgently required following position for Quality Outreach Coordinator Partners For Kids. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Quality Outreach Coordinator Partners For Kids Jobs Vacancy in Nationwide Children Hospital Columbus Jobs Details:
Come work for an organization where everything matters.
Full Time, Benefits Eligible
8:00am - 4:30pm
The quality outreach coordinator is responsible for supporting care coordination activities in a variety of settings including hospitals, outpatient clinics, emergency rooms and telephonically. Through outreach to identified patients, the quality outreach coordinator works with an interdisciplinary team to engage high risk pediatric patients in case management. Quality outreach coordinators perform interventions under the direction of care coordination team members to achieve improved health outcomes and increased patient satisfaction and assist patients to navigate the health care system efficiently and effectively.
1. Engages primary care physicians, specialty physicians, and other service providers to identify patients in need of care coordination and to implement interventions to address patient needs.
2. Works closely with families to guide them through the health care system to optimize the care and services they receive to improve child health, decrease costs, and improve satisfaction with care
3. Works closely with care coordinators based in other settings and levels of care to share responsibility in an efficient manner. Function as a resource to discharge planners in an inpatient setting as requested
4. Ensuring the delivery of preventive services, health promotion activities and other interventions that proactively address potential risks
5. Facilitates transitions between settings and caregivers
6. Actively participates in policy and procedure development, continuing education, continuous quality improvement, research and/or evidenced based practice.
7. Collaborates with program leaders to establish and/or maintain program goals and program budget as appropriate. Provides care in a fiscally responsible manner.
8. Maintains accurate documentation in the medical record
9. Participates in orientation and continuing education of staff and students as appropriate.
10. Participates in the evaluation of peers for recognition and development.
11. Maintains skills related to information technology requirements for the department.
12. Develop patient and caregiver skills, knowledge and abilities to self-manage their own healthcare. Practices the principles of Family Centered Care.
13. Refer, connect and collaborate with community agencies and resources to meet patient needs
14. Performs delegated care coordination tasks on behalf of licensed staff
15. Researches patient eligibility and capitation status with regards to Medicaid managed care health plans via Medicaid and health plan web portals.
16. Supports population health and disease management programs, including scheduling, data entry, report generation and distribution, and communication with internal and outside entities.
17. Obtains and documents accurate demographics and assessment data
18. Facilities effective and efficient team workflows through use of applications, data resources, procedures and communication skills
19. Assists patient with scheduling, follow-up, accessing healthcare benefits and resources, and administrative activities
20. Establish and maintains open and professional demeanor and communication with departments and physicians.
KNOWLEDGE , SKILLS AND ABILITIES REQUIRED
1. Bachelor’s degree preferred, with background in health care, public health, or related clinical field a plus.
2. One year pre-registration, admitting, or customer service experience.
3. Ability to work with the hospital’s electronic medical records system.
4. Keyboarding/typing, data entry and tracking skills; familiarity with spreadsheets and computerized scheduling experience preferred.
5. Excellent customer service and communication skills; bi-lingual a plus.
6. Ability to work and problem-solve with minimal supervision; ability to adapt to change positively in work flow and process.
7. Ability to understand and retain complex and quickly changing information.
8. Knowledge of managed care
9. Familiarity with medical terminology.
10. Health plan utilization management, health services, or customer service experience a plus.
11. Ability to function as a team member responsible for staffing operational hours (some evenings may be required).
MINIMUM PHYSICAL REQUIREMENTS
Sitting Frequently (34-66%)
Talking on phone/in person Frequently (34-66%)
Typing on keyboard Constantly (67-100%)
Standing/walking Frequently (34-66%)
Lifting up to 25 lbs. Occasionally (0-33%)
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.
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