14 Jan

Customer Service Representative Jobs Vacancy in American Family Insurance Bismarck

Position
Customer Service Representative
Company
American Family Insurance
Location
Bismarck ND
Opening
14 Jan, 2018 30+ days ago

American Family Insurance Bismarck urgently required following position for Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Jobs Vacancy in American Family Insurance Bismarck Jobs Details:

What we do at American Family Insurance makes a difference in people’s lives. And the way we’re doing it is changing the way people think about insurance. Help us make a difference, and find a rewarding career along the way. Consider becoming an agency owner or a member of an agency team.


Quick Stats:
Job ID: R6862 Customer Service Representative (Open) Job Summary: We have an ambitious goal: to be the most trusted and valued customer-driven insurance company. Not merely trusted and valued — the MOST trusted and valued. And not just customer-focused — customer-DRIVEN. Customer service representatives are at the heart of this goal. They deliver the spirit and essence of the American Family customer experience to countless people every day. We are looking for SUPERSTARS with the passion and drive to provide exceptional, industry-leading customer service to join our dream team! Are you in? Responsibilities:

Protecting dreams is just as important as pursuing them. This is an opportunity to launch your career with the ability to learn and grow with a successful and respected American Family Insurance agency. Make this job your first step on a path to a very bright future!

Additional Job Information: Job Description:

American Family Insurance agency owners are seeking talented, caring individuals to join their agency team. As a customer service representative, you'll play an important role in the operation of the agency. You'll provide service to existing clients by answering insurance-related questions and discussing product offerings with prospective customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, perform basic data entry, including entering leads, pulling motor vehicle and claims reports, entering new applications, and submitting changes on existing policies — all with the ultimate goal of attracting and retaining customers and increasing business in the agency.

Role Requirements:

  • Customer service experience
  • Effective communication skills
  • Experience with PC software applications Microsoft Office Suite, Internet Explorer, etc.
  • Solid knowledge and understanding of basic mathematical skills
  • Required by state statutes to have proper insurance licensing to sell, solicit or negotiate insurance products. This position must have at least one qualifying line of authority: Property; Casualty; or Life.
  • A valid driver's license

You'll work as part of a team in an office setting. Work on evenings and weekends might occasionally be needed. This position comes with a base pay, plus bonus/commission potential.

The customer service representative is a staff member of the agency and not an employee of American Family Insurance.


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