13 Jan

Transportation Specialist Jobs Vacancy in Hertz Sunnyvale

Position
Transportation Specialist
Company
Hertz
Location
Sunnyvale CA
Opening
13 Jan, 2018 30+ days ago

Hertz Sunnyvale urgently required following position for Transportation Specialist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Transportation Specialist Jobs Vacancy in Hertz Sunnyvale Jobs Details:

General Responsibilities

The Transportation Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Transportation Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers

  • Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
  • Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
  • Ensure optimal operational efficacies to provide customers the best rental car experience
  • Work in a fast paced environment, while providing helpful customer service that enhances the customer’s rental experience.
  • Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
  • Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
  • Assist customers with various post rental inquiries that involve the rental and billing process
Mandatory Requirements

Educational Background:

High school diploma (or equivalent)

Professional Experience:

  • Ability to work in a fast paced environment with a variety of tasks.
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
  • Previous customer service.
  • Strong time management and organizational skills are required
  • Computer literate and detailed orientated.
  • Must have a valid driver's license, be 20 years of age, with an acceptable driving record

Knowledge:

  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability

Skills:

  • Demonstrate good written and oral communication skills.
  • Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Proven experience of working well within a team.
  • Ability to work flexible shifts including weekends and holidays; and work overtime as required.
  • Willing to work outdoors during all weather conditions.
  • Assist with special administrative projects when needed.
  • Ability to stand for long periods of time.
  • Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets


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