Customer Care Services Associate Jobs Vacancy in Hospital For Sick Children Washington
Hospital For Sick Children Washington urgently required following position for Customer Care Services Associate. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Customer Care Services Associate Jobs Vacancy in Hospital For Sick Children Washington Jobs Details:
Your talent. Our vision. At The HSC Health Care System, it’s a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and improved health outcomes for our communities. As a Customer Care Services Associate you will work to resolve customer phone inquiries related to claims, eligibility verification, prior authorizations, pharmacy related issues and more. You will utilize strong verbal and written communication, listening and organizational skills as well as problem-solving and reasoning skills to accomplish superior customer service. Further, you will demonstrate attention to detail, ability to work in an ever-changing work flow environment, patience, professionalism, and compassion while handling difficult customers and situations. A successful candidate will show flexibility and a customized approach when interacting with all types of member communication styles and personalities. Finally, a strong Customer Care Services Associate will take initiative and assume responsibility where appropriate.
Minimum 2 years of experience in customer service, preferably in a managed care environment.
High School diploma or equivalent.