21 Feb

Cashier Receptionist Optical Services Grade Temporary Jobs Vacancy in Kaiser Permanente Santa Clara

Cashier Receptionist Optical Services Grade Temporary
Kaiser Permanente
Santa Clara CA
21 Feb, 2018 30+ days ago

Kaiser Permanente Santa Clara urgently required following position for Cashier Receptionist Optical Services Grade Temporary. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Cashier Receptionist Optical Services Grade Temporary Jobs Vacancy in Kaiser Permanente Santa Clara Jobs Details:

The cashier/receptionist is a member of the Optical Services' team who functions under the direction, guidance, & supervision of the department manager, lead, or designee. The cashier/receptionist greets & checks in all patients reporting to Optical Services in a professional & courteous manner. This position is responsible for accurate check-in, check-out where applicable, information capture & revenue collection per procedures. Responsible for having a general knowledge of the medical center in order to assist patients w/ questions & concerns. Requires extensive use of the computer.

Essential Functions:

  • Follows appropriate patient registration/check-in policies & procedures
  • Verifies all demographic information (Personal Physician Selection, Language Preference, etc)
  • Knowledge of Health Plan coverage types
  • Checks in patients by following suitable check-in policies & procedures
  • Determines patient's membership according to the benefit display
  • Creates patient orders/sales as necessary, (eg. workers compensation, Medi-Cal, Medicare, etc.)
  • Captures workers compensation data on the correct screens & selects the correct coverage
  • Uses comment fields when appropriate to document refunds, write-offs, & special circumstances
  • Obtains a patient medical record number when necessary
  • Orders Health Plan cards
  • Collects co-pays & fees
  • Informs patients of available payment options
  • Checks out patients by following suitable checkout policies & procedures
  • Follows appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Medi-Cal, & industrial patients
  • Initiates & completes required forms for all orders/sales per policy
  • Access necessary information from the fee schedule to determine appropriate fees based on CPT-4 &/or service codes in order to collect appropriate revenue
  • Assists patients by explaining co-pays/applicable fees, providing facility directions & referring to other departments & administrative services for further information, e.g., Member Services,
    Medical Secretaries, & Business Office
  • Demonstrates knowledge of & application to Patient Administration Appointment Registration (PARRS), Kaiser Permanente Foundation Systems (KPFS), Optical Eligibility Verification System (OEVS), & Optical Point of Sale System (OPOS)
  • Communicates w/ Regional Optical Services & Medical Center department staff as needed
  • Handles cash according to the Cash Handling Responsibility Agreement
  • Complies w/ all applicable cash handling policies & procedures (see reference list)
  • The registration designee is responsible for the safekeeping of change funds, all revenue collected during the shift, all assigned revenue documents, & all keys assigned for cash control
  • Obtains, secures, & ensures sufficient denominations to provide change
  • Reconciles shift & deposit funds according to the Cash Handling Responsibility Agreement
  • Uses correct procedures to document & report discrepancies
  • Answers telephones
  • Completes contact lens reorders when appropriate
  • Working towards positive operational outcomes
  • Performs other duties as required
  • Travel Schedule
  • Must be willing to travel to all other facilities within 50 miles based on operational needs
  • Must be willing to work additional hours as needed up to 40 Hours subject to change w/ short notice
  • Some evenings &/or Saturdays may be required
  • This job has no supervisory responsibilities

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