11 Jan

Workforce Management Analyst Jobs Vacancy in Navy Federal Credit Union Pensacola

Position
Workforce Management Analyst
Company
Navy Federal Credit Union
Location
Pensacola FL
Opening
11 Jan, 2018 30+ days ago

Navy Federal Credit Union Pensacola urgently required following position for Workforce Management Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Workforce Management Analyst Jobs Vacancy in Navy Federal Credit Union Pensacola Jobs Details:

Employee Perks

Why You Will Love Being Part of the Navy Federal Team:

  • Competitive compensation with opportunities for annual raises, promotions, and bonus potential*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses*Consistently Awarded Top Workplace*Nationally recognized training department by TRAINING Magazine*An employee-focused, diverse, and service-oriented workplace environment
Basic Purpose
Collect, identify, review and analyze workforce data to determine operational efficiency and trends in order to formulate plans to further the current and future operational goals of the business. Research internal processes and capabilities to improve the effectiveness of the business and/or services and react effectively to real-time and planned business needs with latitude for discretion. Provide guidance and advice to management on the most efficient use of workforce resources to obtain positive and measurable results. Perform moderately complex workforce management functions under supervision. Responsibilities• Collect, identify, review and analyze workforce data to determine current status, historical trends, and efficiency of operations• Monitor work production and schedule adherence using workforce management systems/tools to identify gaps and meet production objectives; address staffing issues• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets• Obtain quantitative and qualitative workforce data to analyze, determine, and promote data driven decisions• Provide updates/recommendations to management for staffing schedule changes, outages, conferences, meetings, etc.• Monitor daily production reports and staff work volume; adjust assignments to meet fluctuating workload• Review and adjust workload; oversee staff availability throughout the day to ensure member service standards are met• Conduct impact analyses to make effective recommendations based on various staffing requests, schedule changes, and/or budget considerations• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization• Project and forecast staffing needs and schedules based on historical and/or anticipated projects and initiatives• Provide guidance and advice to management on the most effective and efficient use of the workforce to obtain measurable business improvements• Research best practices on workforce analytical technology, software and automated systems to promote optimal workforce utilization• Develop, recommend and document adjustments to workflow to streamline processes• Ensure the implementation of new and enhanced processes• Perform other duties as assigned Qualifications• Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience• Familiarity with workforce management tools, techniques, and methods• Exposure to workforce management projects and/or initiatives• Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools• Exposure to responding effectively to highly sensitive, complex and/or urgent member/customer requests• Basic organizational, planning, and time management skills• Basic skill communicating with all levels within an organization• Basic skill exercising initiative and using good judgment to make sound decisions• Basic research, analytical, and problem solving skills• Basic skill maintaining accuracy with attention to detail and meeting deadlines• Exposure to applications/systems analysis, workflow or procedural analysis• Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships• Ability to work independently and in a team environment• Effective verbal and written communication skillsWork Days: Monday-FridayWork Hours: 8:00a.m. - 4:30p.m.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


Jobs Vacancy Related to Workforce Management Analyst:

16Feb

Workforce Management Lead Analyst Asc Jobs Vacancy in Avangrid Service Center Asc . Avangrid Service Center Asc opening great career opportunity and jobs vacancy for Workforce Management Lead Analyst Asc position. This jobs vacancy will be open for new jobs applicant starting for 16 Feb, 2018. Three or more years direct experience in Customer Care Center volume forecasting and Workforce Management,.... ... Continue reading -->


13Dec

Workforce Planning Analyst Jobs Vacancy in Goken America Llc Raymond. Goken America Llc Raymond opening great career opportunity and jobs vacancy for Workforce Planning Analyst position. This jobs vacancy will be open for new jobs applicant starting for 13 Dec, 2017. Data Management for Labor Budget -Data Management for Workload Data. Headquartered in Dublin, Ohio, Goken America is an Engineering Services and Product... ... Continue reading -->


20Jan

Workforce Analyst Jobs Vacancy in Amazon Com Boston. Amazon Com Boston opening great career opportunity and jobs vacancy for Workforce Analyst position. This jobs vacancy will be open for new jobs applicant starting for 20 Jan, 2018. Experience with the Workforce Management tools. ADS operations is hiring a Workforce Analyst. Assist the development of Workforce Management & Scheduling system... ... Continue reading -->


31Jan

Business Data Analyst Jobs Vacancy in Jpmorgan Chase New York. Jpmorgan Chase New York opening great career opportunity and jobs vacancy for Business Data Analyst position. This jobs vacancy will be open for new jobs applicant starting for 31 Jan, 2018. Business Management and Intelligence*. This role will have exposure to every aspect of the talent acquisition life cycle, including workforce planning, talent... ... Continue reading -->


19Dec

Workforce Management Analyst Jobs Vacancy in Facebook Austin. Facebook Austin opening great career opportunity and jobs vacancy for Workforce Management Analyst position. This jobs vacancy will be open for new jobs applicant starting for 19 Dec, 2017. Build data infrastructure for workforce management from end to end:. Identify and scope insights rising from the workforce management team that will lead to... ... Continue reading -->