Workforce Management Analyst Jobs Vacancy in Navy Federal Credit Union Pensacola
Navy Federal Credit Union Pensacola urgently required following position for Workforce Management Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.
Workforce Management Analyst Jobs Vacancy in Navy Federal Credit Union Pensacola Jobs Details:
Why You Will Love Being Part of the Navy Federal Team:
- Competitive compensation with opportunities for annual raises, promotions, and bonus potential*Best-in-Class Benefits! (7% 401k match / Pension plan / Tuition reimbursement / Great insurance options)*On-site amenities include fitness center, wellness center, cafeteria, etc. at Pensacola, FL; Vienna, VA and Winchester, VA campuses*Consistently Awarded Top Workplace*Nationally recognized training department by TRAINING Magazine*An employee-focused, diverse, and service-oriented workplace environment
Collect, identify, review and analyze workforce data to determine operational efficiency and trends in order to formulate plans to further the current and future operational goals of the business. Research internal processes and capabilities to improve the effectiveness of the business and/or services and react effectively to real-time and planned business needs with latitude for discretion. Provide guidance and advice to management on the most efficient use of workforce resources to obtain positive and measurable results. Perform moderately complex workforce management functions under supervision. Responsibilities• Collect, identify, review and analyze workforce data to determine current status, historical trends, and efficiency of operations• Monitor work production and schedule adherence using workforce management systems/tools to identify gaps and meet production objectives; address staffing issues• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets• Obtain quantitative and qualitative workforce data to analyze, determine, and promote data driven decisions• Provide updates/recommendations to management for staffing schedule changes, outages, conferences, meetings, etc.• Monitor daily production reports and staff work volume; adjust assignments to meet fluctuating workload• Review and adjust workload; oversee staff availability throughout the day to ensure member service standards are met• Conduct impact analyses to make effective recommendations based on various staffing requests, schedule changes, and/or budget considerations• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization• Project and forecast staffing needs and schedules based on historical and/or anticipated projects and initiatives• Provide guidance and advice to management on the most effective and efficient use of the workforce to obtain measurable business improvements• Research best practices on workforce analytical technology, software and automated systems to promote optimal workforce utilization• Develop, recommend and document adjustments to workflow to streamline processes• Ensure the implementation of new and enhanced processes• Perform other duties as assigned Qualifications• Bachelor’s Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience• Familiarity with workforce management tools, techniques, and methods• Exposure to workforce management projects and/or initiatives• Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools• Exposure to responding effectively to highly sensitive, complex and/or urgent member/customer requests• Basic organizational, planning, and time management skills• Basic skill communicating with all levels within an organization• Basic skill exercising initiative and using good judgment to make sound decisions• Basic research, analytical, and problem solving skills• Basic skill maintaining accuracy with attention to detail and meeting deadlines• Exposure to applications/systems analysis, workflow or procedural analysis• Basic analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships• Ability to work independently and in a team environment• Effective verbal and written communication skillsWork Days: Monday-FridayWork Hours: 8:00a.m. - 4:30p.m.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability