Remote Support Jobs Vacancy in Perspecta Fort Meade
Perspecta Fort Meade urgently required following position for Remote Support. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Remote Support Jobs Vacancy in Perspecta Fort Meade Jobs Details:
Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together. Job Description: Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. Governments turn to Perspecta for the mission-focused experience to help reduce costs, streamline processes and operate more efficiently, while improving the quality and value of the services they provide. Our deep experience in the public and private sectors has enabled us to deliver substantial results for a variety of government organizations. Experience:
Position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.
Experience in ticket management system like Remedy is a plus. Unix experience is not required, but is a plus.
(7:00am - 3:00pm)
EEO Tagline: Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories