18 Jun

Contact Representative Jobs Vacancy in Internal Revenue Service Philadelphia

Position
Contact Representative
Company
Internal Revenue Service
Location
Philadelphia Papua
Opening
18 Jun, 2018 30+ days ago

Internal Revenue Service Philadelphia urgently required following position for Contact Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Contact Representative Jobs Vacancy in Internal Revenue Service Philadelphia Jobs Details:

As a Contact Representative you will:

  • Provide technical assistance to individuals and/or businesses primarily through telephone interaction in a dynamic call center environment, and/or face-to-face contact;
  • Address wide range of issues/problems that require unique solutions;
  • Apply the tax code to assist taxpayers in understanding and meeting their tax responsibilities;
  • Secure, analyze and protect sensitive personal and financial information;
  • Make determinations and use sound judgment to resolve taxpayer disputes and delinquency issues; And
  • Develop, analyze and evaluate information involving the research of computerized records by accessing multiple online/database systems.

Job Type: Full-time

Salary: $17.28 to $22.46 /hour

Experience:

  • customer service: 1 year
  • Customer Service Skills: 1 year


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