25 May

Service Desk Jobs Vacancy in Atterro Houston

Position
Service Desk
Company
Atterro
Location
Houston TX
Opening
25 May, 2018 23 days ago

Atterro Houston urgently required following position for Service Desk. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Service Desk Jobs Vacancy in Atterro Houston Jobs Details:

Responsibilities
Proactively seeks to improve customer support and related processes by suggesting enhancements to functionality, new
processes, adjustments to e xisting processes and improvement usage of existing tools within the com puting environment.
Tasks
IT Service management.
Call Handling, Call routing.
Creation, modification, and closing of tickets.
High focus on technical trouble shooting and delivering customer success. Creation of process documentation and
knowledge management content.
Requirements

  • High School Diploma or equivalent Required
  • IT Service management preferred.
  • A+ certification preferred
  • One year previous experience or formal IT service desk training
  • Experience in a networked computing environment required
  • There will long session where the service desk agent will need to use computers to perform daily tasks.
  • IT Service desk hours are

Job Type: Full-time

Salary: $15.00 to $18.00 /hour

Education:

  • High school


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