08 Feb

Collection Support Specialist Jobs Vacancy in Navient Dover

Collection Support Specialist
Dover DE
08 Feb, 2018 30+ days ago

Navient Dover urgently required following position for Collection Support Specialist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Collection Support Specialist Jobs Vacancy in Navient Dover Jobs Details:

Pioneer Credit Recovery, Inc.® (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Headquartered in New York, Pioneer employs more than 1,000 professionals and is the largest private sector employer in Wyoming County, New York. Pioneer also has offices located in Florida, Delaware and New Jersey. Pioneer maintains partnerships with federal and state clients, guarantee agencies, credit card providers as well as colleges and universities. Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems-ensuring the best the industry has to offer.
Although our name is new, our business is not. For more than 40 years we learned, evolved, and led in loan management, servicing and asset recovery as Sallie Mae ® . And now, we continue to lead as Navient , a company dedicated to helping our clients and the people we serve along the path to financial success.
At Navient, you can expect the energy and focus of a new company, and the stability and expertise of a Fortune 500 industry leader. We come ready to provide the scale and skill to address the individual needs of our 12 million customers whose loans we service, and the diverse needs of our government, higher education, and business clients.
We are located at 820 North French St. Wilmington, DE 19801 in the Carvel State Office Building
Working Hours Monday-Friday 8:00 am -4:30 pm
Rate of Pay $9.50/hour
The Collection Support Specialist position is required to maintain compliance and completion of all daily job duties with accuracy and within the guidelines of company policies and procedures. In addition, the position is responsible for accurately generating, processing and remitting payments to the State in a timely and efficient manner.

Process payments:
Monday-Wednesday heaviest days. Thursday-Friday light days. Between 8 th /9 th floors.
Open and sort wage garnishment payments and correspondence.

Prepare, track, and submit reports:
Judgment Satisfactions
Manual Motions
Log Books
Lexis Nexis Count
Imaging Documents
Judgments/Warrants (Imaging, keying, putting together & counting)
Assigning Cases
MPS Forms
Distributing Mail
Small Balance Abatements
Review, organize and file all case files kept on site for the client:
Maintain processes to ensure each case file is current, complete and accounted for.
Forward cases to the client at the requested destinations within the required timeframes.

Communicate with management to resolve outstanding matters:
Partner with Collection Supervisors in researching and resolving questions on accounts.
Verify with Sr. management that appropriate approvals are obtained for specific accounts when required.
Obtain and communicate to management "client approvals" for designated accounts.

High School Diploma
PC experience in a windows environment
Basic keyboarding skills

Knowledge, Skills and abilities:
Effective written and verbal communication skills
Good mathematical skills including calculator skills
Ability to meet daily, weekly, and monthly production and quality goals
Strong organizational skills and the ability to meet tight deadlines All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender IdentityNavient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.
Type Full-time
Location Dover, DE
Date Posted Jan 23, 2018

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