22 Aug

Customer Service Representative Part Time Jobs Vacancy in United Airlines Inc Washington

Position
Customer Service Representative Part Time
Company
United Airlines Inc
Location
Washington DC
Opening
22 Aug, 2017 30+ days ago

United Airlines Inc Washington urgently required following position for Customer Service Representative Part Time. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Part Time Jobs Vacancy in United Airlines Inc Washington Jobs Details:

We have a wide variety of career opportunities around the world — come find yours. Airport Operations
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Job overview and responsibilities Join United as we develop the world’s leading airline. As a United Airlines Customer Service Representative (CSR) you can play an important role in making passengers appreciate the quality of service offered by United. The positive interactions that CSRs have with passengers at the ticket counter, gate, baggage services, or United Clubs will have a direct positive impact on the company. That is why we put a premium on hiring courteous, caring, and customer-focused employees who can not only communicate with passengers, but also listen. People with the desire to take that extra step to improve someone’s travel experience. The Customer Service Representative (CSR) is responsible for assisting passengers with flight reservations, ticketing and check-in, boarding, customer service and complaint resolution, as well as receiving aircraft. Assignments may consist of, but are not limited to, work in areas such as the ticket counter, gate, baggage services, international departures and arrivals, United Clubs, and others.
Communicate with passengers
Generate passenger reservations and boarding passes
Resolve disservice situations (e.g., determine alternate flight options for delayed, cancelled or missed flights, change/rebook a reservations)
Read passenger identification documents, checked baggage labels or tags, and flight status information
Operate a computer to enter and retrieve data
Lift baggage and boxes/packages weighing up to 70lbs.
Open/close aircraft door before flight departure and upon flight arrival
Stand for up to 4 hours during a shift
Walk continuously when providing customer service
Operate the passenger loading jet-way bridge
Read the weight of baggage from a scale and assess the baggage fee if required
Perform simple calculations
Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
Other duties assigned
Required
High School Diploma, GED or education equivalent
Excellent communication skills
Must be at least 18 years old
Must pass a background check
Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operation need
Must be able to work outdoors in all temperatures and weather conditions
Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is an essential function of the position


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