Computer Support Technician Jobs Vacancy in Tech Army Fort Lauderdale
Tech Army Fort Lauderdale urgently required following position for Computer Support Technician. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Computer Support Technician Jobs Vacancy in Tech Army Fort Lauderdale Jobs Details:
Responsible for Tier II software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. Dimensions Education: Associate’s or Bachelor’s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Typically has atleast 5 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Complexity: Learner/entry level role. Provides Tier 2 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.
Job Type: Contract
- Computer Repair and A+ certification: 3 years (Preferred)
- Associate (Preferred)
- Other forms