11 Oct

Business Analyst Jobs Vacancy in American Express Phoenix

Position
Business Analyst
Company
American Express
Location
Phoenix AZ
Opening
11 Oct, 2018 30+ days ago

American Express Phoenix urgently required following position for Business Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Business Analyst Jobs Vacancy in American Express Phoenix Jobs Details:

Global Certification Services (GCS) is part of American Express’ Global Network Operations. The team’s main responsibilities are: customer setups on AXP internal systems, establishing connectivity between customers and the AXP network, host authorizations and submissions certification as well as POS terminal certification. Our main customers are merchants, processors, network issuers and acquirers. The GCS mission is to ensure our business partners are able to successfully transact with the American Express Network, according to the AXP specifications, rules, and regulations.

Roles & Responsibilities:

The GCS analysts are responsible for ensuring that customers can successfully connect and transact with the American Express network flawlessly. The successful candidate will be responsible for building relationships with internal and external customers, managing projects supporting the installation of network connectivity, and implementation of authorization and submission solutions in production, enabling card acceptance.

Qualifications

  • Possess excellent customer service skills
  • Effective communication skills, both verbal and written
  • Ability to translate technical details to non-technical business partners
  • Ability to successfully manage multiple projects simultaneously
  • Excellent problem solving skills
  • Ability to organize, document, and follow tasks through to completion
  • Strong attention to detail
  • Ability to build relationships, cooperate, and collaborate among various business units
  • Knowledge of the payments industry, including, but not limited to EMV, contactless payments (ExpressPay), SafeKey, point of sale terminals
  • Knowledge of AMEX authorization and/or submissions processing and connectivity methods
  • Tremendous will to win and work ethic
Additional Qualifications:
  • Familiarity with authorization messages and submission file formats (ISO, GCAG, GFSG)
  • Knowledge of telecommunication and networking components of the AXP network, including: TCP/IP & FTP, router capabilities, VPN and MPLS a plus
  • Familiarity with the AMEX payment platforms and processes
  • Proficiency in Spanish is a plus
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

ReqID: 18015596
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 11, 2018, 11:32:38 AM


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