08 Oct

Sales Associate Customer Service Jobs Vacancy in The Ups Store Atlanta

Position
Sales Associate Customer Service
Company
The Ups Store
Location
Atlanta GA
Opening
08 Oct, 2018 30+ days ago

The Ups Store Atlanta urgently required following position for Sales Associate Customer Service. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Sales Associate Customer Service Jobs Vacancy in The Ups Store Atlanta Jobs Details:

The Retail Sales Associate is responsible to deliver world-class customer service to all retail customers. He/She receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options. The Associate exhibits confidence by knowing best practices as related to the industry. The ideal Retail Sales Associate candidate will have retail sales experience, strong computer and internet skills, a high school diploma/GED, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The following is a representative list of the duties and responsibilities associated with this position:

-- Deliver outstanding customer service to walk-in customers and telephone inquiries

-- Continuously practice good listening skills with customers and UPS Store team members, and leadership

-- Take ownership of the customer's shipping problem and offer viable solutions

-- Take action to learn all product and service offerings, alternative solutions, and industry trends

-- Operate all equipment, software, and devices in an expert fashion and be willing to teach others -- Maintain a clean and safe working environment

-MUST BE ABLE TO WORK SATURDAYS AND CLOSING SHIFTS

-Must be able to lift 50 lbs

-Must be able to stand for long periods of time, you will rarely sit down

-Must be reliable and punctual

Experience:

  • Good communication and people skills
  • High school diploma or GED required
  • Experience in the Pack & Ship industry preferred.
  • Shipping experience desired
  • Able to cross sell and up sell products and services
  • Able to follow and understand quality guidelines
  • Able to operate a wide variety of business equipment
  • Strong customer service skills and abilities
  • Must be an energetic self-starter who is driven to succeed
  • Strong computer and internet skills

The UPS Store is a franchisee and is locally owned and operated.

Job Types: Part-time

Salary: $9.00 to $12.00 /hour

Job Type: Part-time

Salary: $9.00 to $12.00 /hour

Experience:

  • Basic Computer Skills: 5 years (Required)
  • Customer Service Skills: 2 years (Required)
  • Retail Sales: 2 years (Required)

Education:

  • High school or equivalent (Required)

Location:

  • Atlanta, GA 30309 (Required)

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Work environment:

  • Store

Communication method(s) used:

  • In person


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