13 Nov

Support Services Specialist Jobs Vacancy in The University Iowa Iowa City

Position
Support Services Specialist
Company
The University Iowa
Location
Iowa City IA
Opening
13 Nov, 2018 30+ days ago

The University Iowa Iowa City urgently required following position for Support Services Specialist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Support Services Specialist Jobs Vacancy in The University Iowa Iowa City Jobs Details:

Classification Title: Support Services Specialist
Department: Family Medicine

Staff Type: Professional & Scientific
Type of Position: Regular
Pay Grade: 3A
Salary: $37,686 to commensurate

Percent of Time: 100%
Schedule: Monday-Friday, additional hours as needed

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Position Summary: Provides support in the Department of Family Medicine by managing and coordinating the clinic and call schedules for all faculty providers within the department at all clinic sites and other sites of care. This also includes managing and becoming a subject matter expert for the provider scheduling program, QGenda.

Position Responsibilities:
  • Plans, organizes, maintains, and coordinates outpatient clinic rotation coverage.
  • Develops monthly schedules for residents’ patient care hours.
  • Coordinates 24-hour on-call and inpatient rotation coverage.
  • Maintains, enters information, and serves as department resource on the automated scheduling program, QGenda.
  • Communicates with our offsite clinics with all master scheduling needs.


    Please attach a resume and cover letter as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Sandy Plank (319-384-7949 or sandra-plank@uiowa.edu.

    Successful candidates will be subject to a criminal background check.

Education Required
  • Must have Bachelor’s degree or an equivalent combination of education and experience.

    Experience Requirements
  • Must have minimum of 6 mo-1 year of administrative support experience.
  • Must have ability to anticipate needs, problems and potential issues and use judgment, foresight and problem-solving skills to troubleshoot, recommend and implement solutions.
  • Must demonstrate careful attention to detail and accuracy, strong organizational skills and ability to handle multiple tasks quickly and effectively, proactively establish priorities and meet deadlines.
  • Excellent written and verbal communication skills required.
  • Proficient in computer software applications (Microsoft Office Programs) required.

    Desirable Qualifications
  • Physician scheduling experience or experience in an academic clinical department, preferably primary care is desired.
  • Previous experience working with ProTrav, APR, and Qualtrics is highly desirable.
  • Proficiency in Epic Cadence and or Epic template management is highly desirable.
  • Knowledge of University of Iowa policies and procedures is desired.


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