19 Sep

Training And Document Support Specialist Jobs Vacancy in Modular Mining Systems Inc Tucson

Position
Training And Document Support Specialist
Company
Modular Mining Systems Inc
Location
Tucson AZ
Opening
19 Sep, 2018 30+ days ago

Modular Mining Systems Inc Tucson urgently required following position for Training And Document Support Specialist. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Training And Document Support Specialist Jobs Vacancy in Modular Mining Systems Inc Tucson Jobs Details:

AHS Training and Documentation Support Specialist

This position will primarily be responsible for FrontRunner learning management system (LMS) administration, FrontRunner digital rights management (DRM) system administration, and additional administrative duties to provide support to FrontRunner training and documentation development initiatives and projects globally. Specific responsibilities include:

  • Maintain the accuracy, integrity, and structure of the FrontRunner LMS:
    • Update and maintain learner profile data
    • Update and maintain certification information
    • Ensure e-learning course data is accurate and up-to-date
    • Build and maintain learning paths and training as requested
    • Provide reports as requested
    • Notify the LMS vendor of system issues; make recommendations for changes/updates
    • Maintain configuration of learning objects and external content, including updating course properties, entering instructor-led classes and webinar sessions, and creating course curriculum
  • Maintain the accuracy, integrity, and structure of the FrontRunner DRM system:
    • Create secured PDF documents
    • Publish and assign secured documents to DRM publications and customers
    • Add new DRM customers as required
    • Update and maintain DRM document, publication, and customer lists as required
    • Provide reports as requested
    • Notify the DRM system vendor of system issues; make recommendations for changes/updates
  • Manage and coordinate correspondence for the FrontRunner training mailbox and respond to compliance-related inquires in the compliance mailbox and seek guidance when appropriate
  • Help maintain logical and user-friendly structure within the FrontRunner training department content management system
  • Help maintain logical and user-friendly structure within the FrontRunner training and documentation SharePoint system
  • Liaise and act as a first point of contact for clients (internal and external) to resolve issues
  • Manage the FrontRunner document approval process
  • Document and test FrontRunner training and documentation department policies and procedures
  • Ensure compliance with FrontRunner product copyright and trademark guidelines within training material
  • Assist with training development under supervision
  • Other projects and duties as assigned

Requirements

Bachelor degree or equivalent related experience
On-the-job experience working with Microsoft operating system (8 or greater), computer applications, web applications
Excellent computer skills in Microsoft Office applications, including Word, Excel, and PowerPoint.
Excellent organizational skills with the ability to manage and balance multiple tasks.
Proficient verbal and written communication skills required to effectively communicate and provide customer service.
Strong attention to detail.
Strong problem-solving skills.
Strong customer service skills.
Experience in a professional office environment preferred.
LMS administration experience a plus.
Desire to learn and work in an independent, fast-paced, multi-taking role.


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