04 Feb

Program Support Assistant Jobs Vacancy in Office The Attorney General For District Columbia Washington

Program Support Assistant
Office The Attorney General For District Columbia
Washington DC
04 Feb, 2019 17 days ago

Office The Attorney General For District Columbia Washington urgently required following position for Program Support Assistant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Program Support Assistant Jobs Vacancy in Office The Attorney General For District Columbia Washington Jobs Details:

HOW TO APPLY: Applicants should e-mail one PDF file which includes the following, address to the email address listed on the application instruction at https://oag.dc.gov/program-support-assistant-oa-public-safety by 11:59pm of the closing date indicated below:

  • A cover letter;
  • Completed Employment Application for the District of Columbia Government (DC 2000) with responses to each of the Ranking Factors; and
  • Resume.

Opening Date: February 1, 2019

Closing Date: February 15, 2019

Duration of Appointment: Term Appointment Not to Exceed 13 Months

DESCRIPTION OF DUTIES: This position is located in the Office of the Attorney General (OAG), Public Safety Division, Mental Health Section. The incumbent is responsible for providing a variety of clerical and administrative duties which contributes to the effective and the proficient operation of the office.

Incumbent’s duties include:

  • Receives telephone calls and visitors to the office. Ascertains nature of calls or business of visitors and determines appropriate action.
  • Responds to variety of inquiries not requiring technical knowledge and refers other inquiries to appropriate office staff or to other organizations, as required.
  • Personally, handles many requests for information and resolves or assists in resolving a variety of conflicts that may arise.
  • Receives and screens incoming correspondence and determines appropriate action.
  • Refers correspondence requiring supervisor’s attention to supervisor or other appropriate staff person.
  • Maintains control records on incoming correspondence and action documents and follows up on work in progress to ensure timely reply or action.
  • Performs administrative, program and technical work to support the assigned program and its operations. Applies broad and extensive clerical and technical administrative procedures, methods, and techniques to support managers, supervisors, attorneys, and high-graded specialist.
  • Prepares, receives, reviews and verifies office documents. Maintains office records, locates and compiles data/information from files for development of reports.
  • Receives and requests information from other offices within the agency, from other agencies, hospitals, and the court.
  • Composes general correspondence pertaining to administrative matters (i.e., letters, memoranda, reports, etc.).
  • Provides timely, accurate and current information to them and other appropriate officials concerning required reporting requirements.
  • Processes and organizes voluminous documents from area hospitals and community agencies.
  • Drafts a high volume of time-sensitive form pleadings and affidavits.
  • Picks up and files documents at court.
  • Prepares statistics, and time and labor reports.
  • Assists attorneys in preparing for court hearings.
  • Acquires and maintains office supplies and equipment.
  • Utilizes a computer using specific programs to type, store and receive information and various other documents.
  • Performs other related duties as assigned.

QUALIFICATIONS: Candidates must have at least one (1) year of Specialized Experience. Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Time-in-grade Restrictions: Time in grade restrictions must be met by the closing date of this vacancy announcement.

Substitution of Education: A substitution of education for required experience will be allowed as defined in OPM's Qualification Standards. However, in order to receive credit, applicants must submit official proof of educational attainment at the time of application.

SUBMISSION OF RANKING FACTORS: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided in the DC 2000 Employment Application, or by pasting from a text document. Please describe specific incidents of sustained achievement from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that includes the degree to which you possess the job-related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge.


Ranking Factor #1: General knowledge of the program’s policies, regulations and procedures and other related types of programs operating in the District of Columbia, surrounding jurisdictions, as well as other state agencies in order to respond to inquiries.

Ranking Factor #2: Ability to analyze facts, draw conclusions and recommend a course of action.

Ranking Factor #3: Ability to communicate effectively, orally and in writing.

Ranking Factor #4: Knowledge of general office automation software, practices and procedures.

OTHER INFORMATION: A background investigation will be conducted.

EMPLOYMENT BENEFITS: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government’s retirement plan. However, if selectee was previously employed in the District of Columbia’s government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

VETERANS’ PREFERENCE: Applicants claiming Veterans’ Preference must submit official proof at the time of application.

EQUAL OPPORTUNITY EMPLOYER: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, genetic information or political affiliation.

Job Type: Temporary

Salary: $44,389.00 to $53,641.00 /year

Work authorization:

  • United States (Preferred)

Employment Length:

  • Varies

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