07 Nov

Support Desk Jobs Vacancy in Enterprise Group Pikesville

Position
Support Desk
Company
Enterprise Group
Location
Pikesville MD
Opening
07 Nov, 2018 30+ days ago

Enterprise Group Pikesville urgently required following position for Support Desk. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Support Desk Jobs Vacancy in Enterprise Group Pikesville Jobs Details:

Are you a recent college graduate? Or looking for a starting position IT service desk support? This is a entry level position with some prior experience providing technical support in a business environment. We are an exciting technology company with a team oriented atmosphere that is looking for someone that can add their creative solutions.

Tasks associated with this position may include:

-Responsibility for providing technical support to end-users.

-Apply principles of customer service to help resolve IT issues

-Act as 1st level of support for staff technology issues. Identify root causes, resolve and monitor requests in a timely and professional manner.

-Provide application support for programs such as Microsoft Windows & Office, and internal applications, etc.

-Install updates and scripts

-Image computer systems

-Check inventory

-Deploy workstation

-Properly document and escalate unresolved issues to next level of support

-Maintain internal service ticket and time entry information

-Demonstrate ability and willingness to evaluate and learn new technologies and apply them

-Create user accounts and manage mailbox and VOIP phone system administration

Physical demands with this position:

-May be required to lift and move items up to 50 lbs

-applicant must be able to move around freely, with the ability to use their hands, move their fingers, hands and be able to reach items.

Job Type: Full-time

Experience:

  • IT Support: 1 year (Preferred)

Education:

  • Associate (Preferred)

Location:

  • Pikesville, MD 21208 (Preferred)


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