12 Oct

Case Manager Jobs Vacancy in Switchpoint Community Resource Center Saint George

Case Manager
Switchpoint Community Resource Center
Saint George UT
12 Oct, 2018 30+ days ago

Switchpoint Community Resource Center Saint George urgently required following position for Case Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Case Manager Jobs Vacancy in Switchpoint Community Resource Center Saint George Jobs Details:

Switchpoint Case Manager

Full Time


Switchpoint Community Resource Center is a non-profit organization that has been serving those individuals, families and veterans in Washington County who are experiencing homelessness since 2014. Switchpoint partners with over 20 other area non-profit organizations to better provide resources in one central location. Switchpoint’s mission of empowering homeless families and individuals in Washington County by addressing the underlying cause of poverty and providing each client with an individualized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community. Our motto: It Takes All of Us to end homelessness.


Provide shelter services and appropriate supportive services for homeless individuals or families, develop programs and resources and formulate case plans that promote moving towards self-sufficiency. Ensure the safety of all residents by implementing, monitoring and enforcing the rules and regulations of communal living and overseeing the maintenance of the buildings and grounds.


Intake Process:

  • Completes an initial needs assessment and acts upon critical needs appropriately and immediately
  • Orients clients to the shelter programs, requirements and consequences
  • Assures that basic nutrition and hygiene needs are being met

Case Plans:

  • Develops a comprehensive client-driven case plan with both short-term and long-term goals identified
  • Completes a timeline and measures for each goal
  • Monitors progress towards goals in regularly scheduled weekly sessions
  • Evaluates and adjusts case plans as needed and provides written warnings with consequences if satisfactory progress is not being met
  • Empowers clients to appropriate resources to assist with meeting goals

Training Programs:

  • Designs, coordinates and implements Life Skills, Tenancy 101, On-The-Job Training and other training programs aimed at learning and practicing life skills and decision-making
  • Evaluates the program for effectiveness and producing changes in client behaviors
  • Establishes and coordinates day and evening programs; schedules outside service providers and volunteers
  • Participates in Crisis Intervention/Prevention training, Blood-borne pathogen training and other training's deemed necessary to the position

Record keeping and Reporting:

  • Maintains client files to include conversations, warnings, progress towards goals and documentation of any incidents
  • Reports critical incidents immediately to Supervisor, HR Manager and Executive Director
  • Collects data necessary to meet funding requirements and statistical reports
  • Completes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys and all incident reports in a timely manner as specified by program


  • Monitors the performance of the resident managers and provides coaching to improve their ability to manage situations during the off-hours
  • Assures that resident managers receive all the training necessary to meet their expectations during check-ins

Teamwork and Collaboration:

  • Works in collaboration with program and other agency staff to facilitate a team environment
  • Serves on committees as requested
  • Participates in LHCC team meetings as requested
  • Role models effective team behaviors
  • Demonstrates effective communication skills in building relationships with all employees and clients
  • Creates good working relationships with local welfare administrators and other area service providers, support groups, non-profits to facilitate access to area resources for clients
  • Substitutes for other staff when need arises

Switchpoint Values and Culture:

  • Treats all clients, visitors and employees with caring, kindness, respect and dignity
  • Adheres to Switchpoint policies, procedures, code of conduct and attendance rules
  • Maintains strict confidentiality for all information
  • Adheres to the policies in the use of computer technology and all tele-communication devices

Professional Boundaries:

  • Keep personal life separate from client’s, residents and work related business
  • Adhere to Switchpoint policy on Client’s Rights and Responsibilities (page 3 of handbook)

Job Requirements:

Core Job Requirements & Top Priorities

Behavioral Competencies:

Education & Other:

· Computer skills including Microsoft Office, UHMIS, and ability to learn new programs

· Experience in Human Services and with a variety of populations (mentally ill, disabled, substance abusers, etc.)

· Ability to solve problems, make decisions, resolve conflicts, and LISTEN

· Ability to deal calmly in crisis situations

· Strong interpersonal skills with the ability to be compassionate and firm and always maintain confidentiality

· Knowledge of community resources

· Ability to be flexible

· Accountability

· Adaptability and flexibility

· Conflict resolution

· Counseling skills

· Honesty/integrity

· Persuasion

· Teamwork and Collaboration

· Associates Degree or Bachelors Degree

· Or equivalent in education and experience

· Human Services experience

· Some management or supervisory experience

· Experience with disabilities helpful

· Valid Utah Driver’s License

Job Type: Full-time

Salary: $15.00 /hour


  • Social Service: 1 year (Preferred)


  • Associate (Preferred)

Work authorization:

  • United States (Preferred)

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